(But of course try unplugging and replugging everything.). I'm still waiting for the cover a month later. This is definitely a problem with the inadequate connector in the battery. On paper, the E8000 STEPS system is a match for anything out there. It only takes a minute to sign up. Shimano’s new EP8 motor is evidence of this approach and tallies notable gains in its four-year development cycle since the original E8000 STEPS drive-motor system was launched. Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. Refer to 'Measuring and adjusting the chain tension', then check that the chain tension is appropriate. What are the pros and cons of buying a kit aircraft vs. a factory-built one? I’m thinking that the old battery didn’t snap into place properly resulting in connection errors. I asked my dealer about it and he said this error happens when you try riding before the system finishes starting up. Remedy: SHIMANO STEPS E8000 - Wyskakuje błąd E020 a po nim E010 - błąd pojawia się gdy na zewnątrz jest wysoka wilgotność powietrza. Restrictions: Luckily, I had photos of the bike as I left it in the bike shop.. If error persists, contact place of purchase. Restore drive unit's firmware by connecting to E-TUBE. Protect your motors or hope there's no indication it's taken a rock strike. Incl. Shimano authorized new battery. What is happening is that when in Eco mode my assist will not fully come online, the gauge will only show a level of assist across the bottom of the gauge and won't display assist into the right hand side of the display (the part where the gauge ramps up). Maintenance. If no improvement, contact place of purchase. This is an easy win for the BroseDrive S-Mag. Story about muscle-powered wooden ships on remote ocean planet, When trying to fry onions, the edges burn instead of the onions frying up. The problem is that you don't know what the codes mean. If cable is damaged, replace with new one. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. Learn more about the Shimano E-bike system. Refer to 'Measuring and adjusting the chain tension', then check that the chain tension is appropriate. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. Shimano’s Trail mode was already great on the old STEPS E8000, but it is even better with the EP8 and is even able to modulate its assistance lower than the Bosch motor. Reinstall the crank in the correct direction and angle, then turn power back on. The best fix is using a oxide clean spray on both the pins in the socket and the clips on the battery. Learn More. This is what we’ve all been waiting for: Shimano’s new EP8 motor replaces the STEPS E8000 with lots of exciting new features. 16% Tax. Shimano Steps Battery The Shimano Steps lithium-ion battery's large capacity and its intelligent power management result in a very large radius. In our wide range of Shimano Steps batteries on Hollandbikeshop.com you can find the Shimano Steps e-bike battery and accessories in several colors, sizes and models. Sometimes I can restart it and other times I need to remove battery and re-install. Remedy:  This product was intended for electricians to use when joining aluminum wiring. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. Remedy: Their motors deliver unparalleled reliability and … did you have any more progress with this bike? Is it possible to reverse cable direction in Shimano M770 shifter? If the situation does not improve, consult an agent. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? My Shimano Steps-powered e-bike is frequently but irregularly giving me the errors E010 and E012. The list below will grow over time. Good input - have you considered a dielectric grease on the terminals? We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Can I fit a compact cassette with a long cage derailleur? If this error appears, consult your dealer. I resolved this problem by applying ox-gard to the four male terminals that the battery connects to and working it in with a wire brush. One of the most influential forces in the world of cycling, Shimano have channeled their engineering expertise into designing the Steps line-up. Let your dealer check that the cable between drive unit and battery is properly connected. PATROL MOUNTAIN BIKES. Motor shuts down. Features of SHIMANO STEPS E8000 Series ... • If any malfunctions or other problems occur, contact the place of purchase. 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