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SOME CHAINS STILL PREFER A MORE HUMAN TOUCH, “Kiosk ordering is relevant in the [quick-service restaurant] space and a little bit relevant in the fast-casual space,” Wiederhorn says. A New Year is dawning, and that means all sorts of resolutions and predictions come with it. Saladworks. QSR spoke to some fast food and casual insiders about what we can expect to see in 2020. “We’ve noticed that customers are keenly aware of the materials we use for serving ware, preferring earth-friendly options that complement our natural, healthy menu,” says Chamanian. But there are different reasons why such offerings will become more prevalent. One of the biggest appeals of fast food is that it’s, well, fast. Plant-based and flexitarian eating. VOICE-OPERATED KIOSKS WILL PREFACE FACIAL-RECOGNITION KIOSKS. We want the guest to have interaction with our cashiers and talk about what they want and customize their burgers. There's been a lot of talk about tamper-proof things so that the Uber Eats driver can't get in there and snag a couple of French fries.” Plus packaging that can maintain heated items properly. Burgers remain a top menu item for fast-food restaurants, but even these are getting a bit of a makeover. While Moskow sees facial recognition kiosks in the future, she and others view voice recognition as the predominant format for now. Learn more about how fast food affects the body here. Fast food and fast-casual have been evolving over the years to cater to a healthier palette, whereas our menu offerings—much of which are naturally vegan, vegetarian, and gluten-free—cater to the healthy eater.” Contrary to the “chicken” in its name, Bok Bok serves up much more than poultry, really honing in on Mediterranean cuisine and offering items like Falafel Pita, Quinoa Eech, and Muttabal (which is eggplant, tahini, and garlic), to name a few. READ MORE: Plant based takes Burger King to new heights, For many restaurants, plant-based offerings will be attractive from a health perspective and additionally for some, better for the environment. A 23-year-old man charged with fatally shooting two employees at a Nebraska fast food restaurant and wounding two others has been denied bond. When it’s ready, the customer will receive a text with either a pin number or QR code to scan at one of these pickup cabinets. The movement for an hourly wage of $15 took off in 2012 when New York fast-food workers began striking and eventually formed the Fight for $15 and a union. We’re looking forward to seeing how these new dishes shake out during this research phase and launching more delicious options that fit our guests’ lifestyles.”, Uber Eats, Grubhub, Postmates…there are any number of ways to get your favorite foods delivered right to your front door. Now some of those menu offerings may make their way to these shores as limited time offerings. “Almost a quarter of Gen Z was born to immigrant parents,” says Leah Cotterman, director, Strategy & Insights at WD Partners. Many fast-food meals have added sugar.Not only does that mean extra calories, but also little nutrition. “I can't go a day on my Facebook or Instagram feed without seeing what McDonald's is doing all over the world in terms of menu innovation, whether it was that squid ink black bun in Japan in the past or the Stroopwafel McFlurry and the Tomato Mozzarella Chicken Sandwich.”. They’re struggling. “That whole theme around impact and helpfulness and nutrition and sustainability is wrapped up not just in the procurement and the menu development, but just as much in delivering the service in a way that is as fast as people have grown to expect it.”. There are over 200,000 fast food restaurants in the United States and it isestimated that 50 million Americans eat … View recent articles in Fast Food News . “We are close to a place where a few large companies own most of the restaurant concepts,” Chambers says. “Our chefs created comfort-food snacks and mini-meals, like chicken wonton soup with kale and mushrooms—it’s an elevated version of a classic home recipe! Read the complete article for detailed insights on the challenges of fast food industry: https://bit.ly/2B6VThS About Quantzig Quantzig is a global analytics and advisory firm with offices in … Brace yourself for voice-operated kiosks that will be ready and waiting to take your order, saying buh-bye to the friendly face behind the register. People are going to continue to be aware of their sugar, fat, and salt intake and customize to work around that. But what if you could get your food even faster? But look for chains to offer more snackable options. “We've preferred to see the technology on the delivery side of things. Fries, while delicious, were the only option to accompany a burger for far too long. The drive-thru window has been a fixture of the fast-food experience, but it became absolutely essential to the restaurant industry's survival … Can we let you in on a little industry secret? The verdict is still out on how successful we'll be.” In other words, there are plenty of new ideas, but it will come down to operations, not simple brainstorming, to produce tangible results. The Chicken Sandwich Wars may have dominated the fast-food headlines of 2019, but the expansion of plant-based offerings at fast-food eateries also made a huge mark. Moskow adds that some companies might develop a smaller, limited menu of delivery only offerings that they can guarantee will arrive without issue, or if they arrive cold can be reheated “and still resemble the final product in the store,” she says. Most Recent Articles. FRIDAY, Aug. 14, 2020 (HealthDay News) -- After a period of improvement, U.S. kids are eating as much fast food as they were in the early 2000s, new government figures show. There is clearly a growing craving for different tastes, as hinted in the possibility of fast-food imports. Smashburger, for example, plans to launch three to four new premium burger options in 2020. Ever wonder which state has the most fast-food restaurants in America? “Look at what McDonald's does,” says Liz Moskow, principal at Bread and Circus Consulting. Jimmy John’s is running a new promotion where they’re offering $5 off any online order of $20 or more through December 20, 2020. We’ve got the answer! Simplicity and elegance in cooking and plating will showcase clean, bright and bold flavors." Here are 8 ways to go green without even noticing. “I think they're starting to bring those to the U.S. as limited time offers, bringing in that global vision of food with products they've already tested abroad. Bok Bok Chicken, which opened its first location in Las Vegas in 2018, is a perfect example of fast-casual dining that is growing because of consumer demand for quality, good-for-you meals. Looking to make some eco-friendly changes at home? A recent New York Times report pointed out how such sites could reduce solid job opportunities and hurt brick-and-mortar competitors who cannot operate as cheaply. Brands for sale makes you a drive-through devotee or a casual-dining enthusiast, most of the concepts... Pretty commonplace, expect even more fast-dining eateries to embrace a growing number of ways fast food articles 2020 go.. 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