Michael O’Leary is a thief. Ryanair has confirmed to us that customers on cancelled flights can still apply for a cash refund via its customer service channels. I am trying to get a refund for my ryanair flight ticket, which was cancelled, but in the refund form it keeps telling me my reservation number is invalid. Instead, you may want to consider changing your flight to a later date by using Ryanair's free rebooking policy. baggage costs etc. Ryanair said all customers who had requested a refund had received one and there was no backlog. Try taking the airline to court, says the Holiday Guru. Can you help me out? You can change your flight date or route up to 2.5 hours before your flight is scheduled to leave. Thank you for your patience and understanding at this time, rest assured we will handle your query as soon as we can. are non-refundable). If your flight has been cancelled and you have NOT made any claim to date please use the form below. @Ryanair I have been waiting over 28days now to get refunded for a flight that was cancelled. All Ryanair customers on cancelled flights can still apply for a cash refund if they so wish”. @Ryanair — Westwind Alpacas (@Irish_Alpacas) April 9, 2020 Has anyone else had the same problem? The flight change fee has been dropped for all new bookings made after June 10, 2020 but before March 31, 2021, for travel before October 31. I have been offered a voucher from Ryanair but want a refund – what can I do? Customers who have used a credit card to purchase their tickets, and have spent more than £100, are entitled to apply for a refund via Section 75. Customers should visit refundclaims.ryanair.com and fill out the attached form. In fact, Ryanair says customers can't get a refund if the flight is operational and isn't delayed by more than two hours. You can claim the taxes back (careful, not all the extra charges are tax. I suggest the first thing to do would be to call Ryanair and ask how to start the process. @Ryanair I would like to cancel flights online and get a full refund but it is not giving me the option to do so on you website. Holidays are currently banned for the whole of Englan… I’m also waiting for a refund from Loganair. It’s something I may try if the try and issue me with a voucher. What can I do to solve this issue? To get the money back on other elements of the holiday, you'll need to contact the providers first and ask for a refund. Up to 400,000 passengers could be affected by Ryanair flight cancellations (Image: Getty Images Europe). Reporting Ryanair to regulator the Civil Aviation Authority (CAA) – as we already have – may not immediately get you a refund, but could help pile the pressure on. However, if the flight is operating standard terms and conditions apply. If contacting the merchant is out of the question, we could try and file a dispute case through the resolution center. “Ryanair has already processed €400m in refunds and vouchers since mid-March, which is over one third of the total backlog. These emails are being sent individually so if you have not received it yet, it should come in due course. What does Ryanair say? Charges added by Ryanair e.g. You can do this using a form on the CAA's website. Ryanair are now asking you to accept vouchers instead of refunds – even if you have applied for a refund already. Ryanair changes refund policy to allow unused vouchers to be exchanged for cash Customers offered vouchers for cancelled flights told they can get money back after a year Tue, Apr 28, 2020, 19:37 Try to get your Ryanair refund via Section 75. Coming Up for Ryanair—How You Can Get a Ryanair Refund. Answer 231 of 232: My daughter inadvertently booked her flights the wrong way round (i.e. On the Ryanair site, it states that one can make changes to flights within 24-hours. Ryanair won't cancel flights despite travel ban - meaning you can't get a refund; Read More Related Articles. Thank you so much!" Holidays are currently banned for the whole of England until at least mid-February due to the latest lockdown. Wonder if you paid by credit card you could try a charge back since they cancelled your flight and you are struggling to get your money back? To answer your question; yes, you can definitely get your refund through PayPal provided that the transaction was completed through PayPal. Some conditions may apply, but don’t despair, our team will ensure that you receive all … A caller asked the experts about flights from the UK to Berlin and London to Bergerac in France with Ryanair. If you can't get reimbursed by your hotel, car hire provider, or for other elements of your trip, you may be able to claim through your travel insurance. The flights tend to feature a large number of fees for baggage, late check-ins, and large carry-on luggage. Can't get a refund for a Ryanair flight you couldn't take due to lockdown? Passengers whose Ryanair flight is cancelled are legally entitled to a refund within seven days – although many have found it impossible to get Ryanair to pay. However, the customer service team appear to be untrained, which meant that the problem was not resolved within that time zone and she has effectively been charged for the full flight. How can I make a claim for a refund from Ryanair? Ryanair is a budget airline headquartered in Dublin, Ireland, that offers flights all across the U.S. It’s well-known for its affordable tickets, but they can be deceptively cheap. Once a Ryanair flight is operational, and does not have a delay exceeding 2 hours, then it is not possible to get a refund. If you do need to travel internationally, you can only do so with a … Ryanair has also been responding to individual passengers on Twitter saying: "If you don't want to accept the voucher option we can put [you] on the refund queue, please DM us with 'booking reference' and include the email address used and passenger names and we'll get you added. We explain how to get a refund from Ryanair as it extends free rebooking policy Credit: PA:Press Association. Read our coronavirus live blog for the latest […] — TrayWay (@TrayOnline4) April 9, 2020. 3) As a last resort, you could report Ryanair to the regulator or consider a legal route. Can I change my Ryanair flight? Ryanair refunds for summer flights. And with the British government warning against all but essential travel around the world, millions of flights have been canceled. Please visit our Refund Voucher FAQ for further information. 3. Number is 0871 246 0000 Ryanair is only responsible for refunding the flights it has cancelled. You can contact Ryanair on live chat here. Customers to use their voucher or request a free move, as Ryanair has over 1,000 daily flights available from 1 July and has already released part if its summer 2021 schedule. Yes you can. Ryanair passengers with canceled flights can get a refund from their card provider Credit: Reuters. Yes No × Unfortunately we cannot process your application for one of the following reasons: OK. All Ryanair flights are changeable but they cannot be cancelled. Interesting- I am waiting on a refund too from Ryanair. You can claim a refund as well as compensation for a Ryanair flight if your flight was cancelled and you have not flown with the airline because they failed to provide you with an acceptable alternative flight. Canceling flights and then refusing refunds is illegal. SEE ALSO: Here are your legal rights to get a flight refund; Virgin Atlantic, which secured a rescue deal to secure its future during the pandemic, said a backlog of refunds was completed in November and apologised. But Ryanair angered passengers by refusing cash refunds … However, by making it seem as though vouchers are a reasonable alternative to a cash refund – even for those who don’t want them – Ryanair may be breaking the law. Comments are closed on this article. Coronavirus: 'First Ryanair agreed to a refund, then it didn't' ... Airlines UK, which represents the UK aviation sector, said it faced a huge volume of refund claims to get through. By Daily Mail Reporter. Can I get a refund for my Ryanair flight? RYANAIR has extended its free rebooking policy to help Brits keen to travel later this year, so how can you get to a refund if things go wrong? Ryanair has explained why some customers are still waiting for cash refunds for cancelled flights from as long ago as March. 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